This division gives the customer the opportunity to choose to what extent he wants to contact us it must be borne in mind that the Basic support plan involves a longer response time and no telephone contact with our BOK. So if the customer cares about this form of contact and a faster solution to his problem the First Class support plan will be the best choice for him. It gives the possibility of telephone contact which may be useful in some cases and shortens the waiting time for an e mail response to minutes. An extremely important characteristic of BOK is that you are the first people to whom the customer turns in case of any problems and failures.
What is worth remembering in these situations? EN It is definitely worth remembering that we are the first and really the only line of contact between the client and the company. It depends on how the customer is treated whether he stays with us or recommends our product to his friends. Thanks to direct contact with the client we also have Taiwan WhatsApp Number List the best knowledge about their needs or changes that are worth suggesting during product development. K.Ł. With a lot of patience and understanding for the presented problems because even though they may seem the same they differ in minor issues that need to be paid attention to. MJ First of all keep calm or the patience that Klaudia just mentioned and assure the user that we are working on solving the problem.
Efficient communication is also important so in the event of a failure we do not look at what kind of support the client has but try to solve the problem as soon as possible. it is always worth taking the client's side everyone has the right to ask questions and not knowing about the new system. Let us remember our doubts when we were just getting to know the system.